Refunds will be done only through the Original Mode of Payment

How do I get a refund?

We will process the refund after receipt of the product/s by Anand Jewellers LLC which maintains https://www.anand.ae Website ("Site") . Refund will be processed within 7 days from the receipt of product based on the mode of payment of the order. Orders paid by credit/debit card will be refunded by credit back to the credit/debit card within 7 to 15 working days. In case of use of any cash back/promotion amount that you saved will not be a part of the refund. For orders placed through gift certificates or voucher of "Site", refund would be provided in form of a fresh gift certificate or voucher of the same value (less shipping charges).

Please note: All items are thoroughly checked before shipping, to avoid customer dissatisfaction. Our highest priority is always you and your confidence in us. We would always prefer you to come back to our store. However, if there are any damages you have noticed, please notify us on info@anand.ae describing all possible order details including images, if possible. We will then further communicate in case of return and arrange a pick up.